I ship your items from the East Coast of the US.
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.✦. What is your order processing time?
Though I will try to get to your orders as quickly as possible, my order processing time is up to 7 days. Please plan in advance when placing your order for something time-sensitive (such as a birthday gift for a friend).
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.✦. How long will it take to get my order once shipped?
I will be using USPS First Class Mail.
Typical transit times range anywhere from 3-7 business days within the US. Orders to Canada may take 7-10 business days. International orders may take anywhere from 2-8 weeks, especially if customs is holding your order.
You may be responsible for VAT or other taxes to claim your package (EU/UK).
I am not responsible for packages that are returned as a result of not paying customs on time. The buyer will need to pay shipping again in this case.
I reserve the right to rescind shipping to EU/UK if it becomes a frequent issue.
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.✦. Why is shipping so expensive?
I will ship everything with a tracking number unless you are picking up locally. Shipping prices are calculated from USPS shipping rates, which are the least expensive shipping method possible.
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.✦. I live in NYC and I want to pick up my order locally!
Awesome!
Please use code: LOCALPICKUP
to waive the shipping fee only if you are willing to pick up in person. Pick up location and time will vary depending on our schedules. Please be ready to make arrangements for this via email ([email protected]) or discord.
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.✦. Why is my order taking so long? / What if my package is lost?
I am not responsible for lost orders, stolen package, or delays that are outside my control due to weather, world events, etc.
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.✦. Do you accept returns?
This is a small business and I do not accept returns. If your items are damaged in transit, I will try to replace them as long as I have the inventory. For a replacement, I will need photographic evidence of the damaged items.
Please note that you will be responsible for paying the shipping cost in this case.
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.✦. I want my package in time for the Holidays!
(Start ordering holiday gifts in September...)
(Start ordering holiday gifts in September...)
Please factor in 7 days of processing + Transit time based location in relation to the US + Consult Holiday SHIP BY guidelines from USPS for standard First Class Mail. (A link to USPS 2024 guidelines: https://about.usps.com/newsroom/national-releases/2024/1008-usps-announces-recommended-mailing-and-shipping-dates-for-2024-holiday-season.htm )
Please also note that USPS has a holiday shipping rate increase for mail 🙏
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Thank you for reading!
Thank you for reading!